2020 is an unprecedented time for the hospitality industry around the world. Various developed establishments take turns to discount and sell off, many small and medium hotels have to close down, and many others struggling to make ends meet during the COVID-19 storm. If the conventional skills taught in universities and colleges usually lags a bit from the real-life working environment, this year and probably next year will require even more hands-on experience from the actual workplaces as the global hospitality goes on major transformations to stay relevant and develop.
Being a place to nurture Vietnamese souls and connect to the community, the team at The Odys Boutique Hotel do not allow COVID-19 to waver our enthusiasm to train Vietnamese future hoteliers. Throughout a past few months, The Odys team have been continuing our professional training courses for students at Sai Gon Tourism College, Van Hien University, University of Economy and Finance and Hutech University.
Mrs Vo Thi Thien Huong – General Manager of The Odys Boutique Hotel shared her thoughts: “Learning theories in class may not be enough for students to confidently apply for a job after graduation. They will also need many specific professional skills and soft skills as trained via actual hands-on experience”.
Via internships and on-job training, The Odys Boutique Hotel strives to create opportunities for students to garner valuable experience on how a hotel operates and adapts to the unexpected waves of the time. It can be the prompt introduction of food delivery service of all dishes in BUP restaurant’s selective menu for all our loyal customers or the add-in of new popular traditional dishes to our room services menu targeting customers that chose the hotel for their quarantine period, and the introduction of new policies to reduce wasting of operational resources.
“The hotel always aims towards the best service quality. Training students also help us tracing back our service procedure and preparing for when the market reopens. Training staff and the future generation will always be our aim for a long-term developing strategy” – Miss Huong added.
Not only a training place, The Odys Boutique Hotel has also offered the best-performed students a chance for in-depth training with a view of long-term recruitment. One of them is Thanh Phuong from the F&B department. After a 3-month internship, she has been chosen for in-depth training in bartending. Thanh commented: “After the training period at BUP restaurant, I have learned a lot and gathered many necessary skills for my speciality. I would like to send my gratitude to all the seniors and fellow interns at the restaurant, especially Miss Huong – our General Manager and Miss My – our Restaurant Supervisor who have enthusiastically instructed and created the best environment for me to learn about bartending and get more experience. Thank you for mentoring me on how to handle issues in the restaurants and improve my soft skills”.
As a place to nurture the beauty of the Vietnamese soul, The Odys Boutique Hotel looks forward to when the market recovers and these training courses will help the future Vietnamese hoteliers to be confident and professional in all their career choices.
The Odys Boutique Hotel
65-67-69 Nguyễn Thái Bình Street, District 1, Ho Chi Minh City, Vietnam
Tel: (84) 28 3821 6915
Global Entrepreneur Magazine